Thank you for shopping at spiritualjewellery.in !
We understand that sometimes items you’ve ordered may not meet your expectations or may arrive damaged. That’s why we’ve created this Return and Refund Policy to make your shopping experience as seamless as possible.
Returns
If you are not entirely satisfied with your purchase, we’re here to help. You have 6 days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer service team at
. We will provide you with a return authorization and instructions on how to return your item.
Please note that you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately so we can evaluate the issue and make it right. We may require photographic evidence of the damage or defect to process your claim.
Exchanges
If you need to exchange an item for a different one, please contact us to arrange the exchange. You may be responsible for any price difference between the exchanged items and any shipping costs associated with the exchange.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
